How to Delete Your CamSoda Account

Closing a CamSoda account is unusual among adult platforms in one specific way: there is a balance involved, and closing the account normally forfeits it. There is no subscription to cancel here, so the sequence is different — spend down, unhook the card, then close.

How deletion works on CamSoda

Cancel every performer subscription, spend or write off the balance, remove the card, then close the account.

Spend the balance before you close

Unused balance is generally not refunded on closure. If there is anything left, either use it deliberately or accept that closing writes it off. Either is fine, but decide it on purpose rather than discovering it afterwards.

The step most people skip

Remove the stored payment method and switch off any automatic top-up BEFORE requesting closure. If a closure request sits in a queue while auto-refill is still armed, a top-up can fire in the meantime — and that charge lands on an account that is about to stop existing.

Where the request goes

Forfeits any balance; spend down first.

What you lose

Unused tokens stay on the account and are not refundable.

Your right to erasure, and its limits

If you are in the UK, the EU, or a US state with a consumer privacy law, you have a statutory right to request erasure of your personal data, and saying so in the request tends to move it along. Two limits are worth knowing so the reply does not surprise you. Records the company must keep for tax, fraud or age-verification purposes are normally exempt and will be retained whatever you ask. And erasure is not the same as anonymisation — a company may keep aggregate records that no longer identify you. Ask in writing, from the account's own email address, and keep the response.

The order that works

Stop the money, take the payment method off the account, download anything you are entitled to keep, then request deletion, then check the next statement date anyway. Every step of that sequence exists because someone skipped it and paid for it.

What you actually keep afterwards

Deleting an account is usually the last step of realising you rented something for months and have nothing to show for it. The alternative is to own the library instead: one payment, downloads that stay on your own drive whatever happens to any account, and nothing that expires. Selected Content is exactly that — a single price for permanent access, unlimited downloads, new content every week, and a 30-day money-back guarantee.