Charged After Cancelling Adult Time

If you cancelled Adult Time and a charge still landed, the most likely explanation is not that the cancellation failed. It is that you had two memberships and cancelled one. Network checkouts create sibling subscriptions routinely, on the same card, at different amounts and on different dates — which is exactly what a failed cancellation looks like from the outside. Work through the four checks below in order.

What is actually happening on Adult Time

Adult Time is streaming-shaped, so the plan people forget they chose is the annual one: it is the cheapest per month and the easiest to lose track of. A charge landing after a cancellation is most often an annual term already renewed, or a subscription taken through an app store rather than through the website, which the site cannot cancel and cannot see.

Check for a second membership first

Pull three months of statements and list every adult charge, not just the one you recognise. Sibling sites inside the same network bill separately and often at different amounts, so a second membership rarely looks like a duplicate of the first. If two lines share a billing day, you are looking at one checkout that created two mandates.

Adult Time is a bundle that carries a large number of studio channels, and Gamma also sells several of those studios as standalone memberships — Evil Angel, Pure Taboo, Girlsway, TransAngels, 21Sextury, 21Naturals and DDF among them. Holding both an Adult Time membership and a standalone studio membership is common and they are cancelled separately. Annual terms are also pushed hard at the cancellation step.

Then check the dates

Check the authorisation date and the term length together. A charge authorised before your cancellation can settle days after it, and a multi-month or annual term cancelled in month two still runs to the end of the term you bought. Neither is a failure. What IS a failure is a charge at an amount you never agreed to, and that is nearly always the sibling membership rather than this one.

When the next charge would land

Auto-renews on the term bought. The annual term is the real commitment: it renews as a full year, and the streaming framing makes it feel more cancellable than it is.

Adult Time's trial signup is the subject of a documented class action: Booe v. GammaBilling, Inc., case 2:23-cv-08568, filed in the U.S. District Court for the Central District of California on 11 October 2023. The complaint alleges the trial signup enrolled users in a second, separate membership that required its own separate cancellation. The allegations have not been proven; the filing itself is public record.

Who to contact, and in what order

Go to the processor named on your statement before you go to the site. The processor holds the mandate, can revoke it outright, and can do so without your site login. The site can only cancel the membership it knows about — which, if a sibling is charging you, is the wrong one. If the processor also stalls, your card issuer can block the merchant.

Reading the charge before you dispute it

Because billing is run in-house, the statement descriptor is usually closer to the brand than on the Aylo sites. That is genuinely useful: it means the charge you are looking at is the one you think it is, and the cancellation you perform in the account is the one that stops it.

The evidence to keep

Whatever the cause turns out to be, keep three things: the cancellation confirmation with its date, a screenshot of the account page showing the subscription as inactive, and the full descriptor text from the statement. A chargeback is decided on documentation rather than on account, and a bank that can see a dated confirmation against an undated denial resolves it quickly. Raise it with the merchant or processor first — going straight to a chargeback can get the account closed and any content you still have access to along with it.

Where the cancellation should have happened

Adult Time handles membership in its own account settings rather than pushing you to a third party, which makes it one of the more straightforward cancellations in this category — the control is where you would expect it, under the membership or billing section of your account.

The charge that cannot come back

Every problem on this page exists because someone else holds a standing permission to take your money. A one-time payment does not have that shape: there is no mandate, no renewal date, no processor, and no second membership that can appear from a checkout you half-read. Selected Content is built that way — one payment, permanent access, unlimited downloads, new content every week, and a 30-day money-back guarantee.